Information

WE CLEAN. WE CARE. WE WELCOME YOU. NEW HEALTH AND SAFETY MEASURES

We take pride in maintaining the highest standards of cleanliness and hygiene within our premises and operate in accordance with the recommendations by the World Health Organization (WHO)  and the Greek Government guidelines (NTHO). 

To ensure that our sanitary measures are exceedingly sufficient, we have gone through special training on all required health procedures to certify that the appropriate safety standards and cleaning protocols are in place to allow FiscardoStudios to reopen. 

OUR PEOPLE

Every staff member is using personal protection equipment (PPE) and has received expert training on our rigorous cleaning regime and operating practice. The utmost attention is given on hygiene measures and the latest information on coronavirus. This is vital to help safeguard the health of our employees and guests.

In addition, a designated Hygiene & Safety team was created, responsible to monitor and support the overall operation of our hotel and ensure we operate flawlessly whilst complying with latest authorities’ guidelines.

CLEANING & HOUSEKEEPING

We enforce a rigorous cleaning regime and thorough sanitization practices in all rooms, common areas and ‘back of house’ for your safety. Due to current health regulations imposed by the Greek government for COVID-19 our cleaning procedures have been updated and include new practices. Please be informed that we are not allowed to enter your apartment on a daily basis. Bed Linen & Cleaning – Bed linen changes and apartment cleaning are now scheduled and all guests must have left the apartment for us to proceed. Towels & Amenities – Extra towels or replenishment of amenities can be provided to you upon request prior to the scheduled cleaning. When available, rooms are left unoccupied for at least 24 hours before they welcome the next guests. All our laundry is done using certified procedures.

GUEST CARE

We avoid overcrowding in all common areas. Guests are encouraged to complete the fast check-in option prior to arrival and to use their credit/debit cards for payment at check-out.

Hand sanitiser is available in all common areas and we encourage frequent use for staff and guests alike. Masks are available upon request. Thermometers are available at the front desk to conduct temperature checks of our guests and employees upon request. Visiting guests/friends of our guests, will be allowed with prior notice to and communication with our Reception.

PROTECTING OURSELVES AND OTHERS FROM COVID-19

• Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water
• Avoid unnecessary contact
• Avoid touching eyes, mouth and nose
• Cover the mouth with the elbow when coughing and sneezing
• Keep at least one meter (three feet) distance between you and others, especially when coughing or sneezing

For the most updated information, please refer to the Greek National Public Health Organization and/or World Health Organization and/or your local health authority.

Training Certificate

Cleaning Procedures